Protect your tickets. Enhance your experience.
Ticket protection can give you 100% of your Ticketmaster® or Live Nation® ticket costs back—including taxes and fees—if you or a member of your group can’t go due to a covered situation like a traffic accident, covered illness, injury, and more.
Ticket protection can prepare you for the unexpected—providing reimbursement if you or an event companion can’t attend the event due to a wide range of covered reasons, which can include situations like:
Please review your Certificate of Insurance/Policy for more details. Covered reasons, limits, and exclusions vary by plan and state of residence.
"The process took a lot of stress out of a very stressful medical situation."
"My husband lost his job and it was a major blessing to get our money back. Thank you!"
"Thank you for not giving me the extra headache after being in a car accident and missing a concert."
If you’re not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a full refund, provided you haven’t started your event or initiated a claim. Premiums are nonrefundable after this period.
Ticket protection plans with the Viewer Advantage—a 24-hour assistance service that can help with event parking information, hotel reservations, transportation arrangements, and other experience enhancements.
A Trusted Partner
We are a leader in the specialty insurance and assistance industry. Every year, over 70 million people choose us to protect their event ticket purchases, travel plans and registration fees. Allianz Ticket Protection is designed to enhance live experiences with peace of mind, and our award-winning assistance team is always available to help. We are proud to be a part of the Live Nation and Ticketmaster community and a sponsor to Live Nation Entertainment venue events.